Abita Springs, LA – The National Organization of Remediators and Microbial Inspectors (NORMI™) proudly announces the formation of its Medical Advisory Board, chaired by renowned environmental health expert Dr. Andrew Heyman, MD. This initiative represents a major milestone in aligning remediation practices with medical science — giving indoor air quality (IAQ) professionals, mold remediators, and water damage restoration specialists the tools to deliver safer, more effective outcomes for clients affected by mold-related illness.
The Medical Advisory Board will help refine NORMI’s training programs and enhance industry best practices — particularly through validation of the Level Four Protocol, the foundation of the NORMI Certified Remediation for Sensitized Individuals (NCRSI™) credential.
Why It Matters for IAQ and Mold Professionals
For years, remediation teams have faced a common challenge: the home or building is “cleaned,” but the client still experiences symptoms. The problem? Most protocols aren’t designed with environmentally sensitized, chemically sensitive, or immune-compromised individuals in mind.
The Level Four Protocol, now endorsed by top environmental medicine professionals, fills that gap — empowering contractors to:
Address mold and microbial contamination beyond visual or structural signs
Reduce biotoxin loads for clients with inflammation, asthma, MCS, and related sensitivities
Prevent callbacks, post-remediation complaints, and loss of trust
“Too often, our members fix the building, but the people inside stay sick. With this collaboration, we now have a protocol that speaks to both sides of the equation,” — Doug Hoffman, Executive Director, NORMI™
Bridging Remediation and Medicine
The Medical Advisory Board, chaired by Dr. Heyman, includes leading figures in functional medicine, neuropsychiatry, and pharmacology who understand the health consequences of poor indoor environments:
Dr. Andrew Heyman, MD – Medical Director of Integrative Medicine, The George Washington University
Jim LaValle, RPh – Clinical Pharmacist and Metabolic Health Expert
Ray Solano, RPh – Compounding Pharmacist, Functional Medicine Specialist
Dr. Ross, MD – Director, Virginia Institute of Neuropsychiatry
Allison Remy, PA – Integrative Health Practitioner
“This collaboration is long overdue,” said Dr. Heyman.“Patients are being treated for mold-related illnesses while still exposed to the source. The Level Four Protocol finally gives remediation professionals a clear path forward. The NORMI™ Medical Advisory Board has reviewed the NORMI™ level 4 protocol and validates it as implemented by the NORMI™ trademarked NCRSI (Certified Remediation for Sensitized Individuals) professional, as medically sound remediation and offers a superior alternative to the industry standard which often fails the needs of sensitized patients.”
Protocol Approved and Aligned with Industry Standards
The NORMI Level Four Protocol was officially reviewed and endorsed by the Medical Advisory Board as the most effective remediation model for sensitized individuals. It is fully aligned with IICRC S-520 and provides a step-by-step framework for assessing and remediating complex indoor environments.
Professionals who earn the NCRSI™ credential through NORMI training are now equipped with a clinically validated process that enhances credibility and improves outcomes.
More Visibility. More Trust. More Referrals.
Certified professionals are featured in the NORMI Pro Locator at www.NORMIPro.com, giving consumers and physicians direct access to IAQ and remediation experts trained to handle the toughest environmental health cases.
“Doctors want to refer their patients to someone they trust. Now, with medically backed training and credentialing, our members can confidently serve that need,” — Doug Hoffman
Why the Industry Is Paying Attention
• Helps mitigate liability and increase success rates in sensitive environments
• Provides competitive edge for IAQ, mold, and restoration firms
• Establishes trusted relationships with health professionals and referral networks
• Meets growing market demand for medically informed remediation
Get Certified. Get Listed. Get Results.
Professionals interested in learning more about the NCRSI™ Protocol, or becoming a certified provider, can visit:
www.NORMI.org
www.NORMIPro.com
About NORMI™
Founded in 2004, the National Organization of Remediators and Microbial Inspectors (NORMI™) is a leading certifying body for indoor air quality, mold assessment, and microbial remediation professionals. NORMI™ is committed to advancing safe, science-based solutions that restore the health of buildings — and the people inside them.
Media ContactCompany Name: NORMI, National Organization of Remediators and Microbial InspectorsContact Person: Doug Hoffman, Executive DirectorEmail: Send EmailCountry: United StatesWebsite: www.normi.org
