Innovature BPO, a leading Vietnam-based outsourcing provider of finance & accounting, business intelligence, customer services, and digital marketing services, today announced its inclusion in the 2025 Global Outsourcing 100 list by the International Association of Outsourcing Professional (IAOP). This recognition places Innovature BPO among the world’s elite outsourcing providers, highlighting its decade-long commitment to delivering exceptional value to global clients while advancing Vietnam’s position as a strategic hub for high-quality outsourcing solutions.
The 2025 Global Outsourcing 100 list, now in its 19th year, celebrates organizations that demonstrate excellence in innovation, customer satisfaction, and adaptability amid rapid technological change. Innovature BPO’s inclusion marks a milestone for Vietnam’s outsourcing sector, reflecting its ability to combine localized expertise with global standards.
Ella Nguyen, Co-Founder and Chief Growth Officer of Innovature BPO, stated: “This recognition from IAOP is a testament to our team’s relentless focus on excellence and our mission to position Vietnam as a leader in the global outsourcing landscape. By blending cutting-edge technology with Vietnam’s exceptional talent pool, we’ve built solutions that not only meet but anticipate the needs of international clients. Our multilingual capabilities, rapid scalability, and data-driven approach empower businesses worldwide to thrive in an era of digital transformation.”
Debi Hamill, CEO of IAOP, commented: “In an era defined by extraordinary technological advancements and digital transformation, the 2025 Global Outsourcing 100 highlights the outstanding achievements of service providers and advisors who continue to lead and innovate. This year’s honorees have not only risen to the challenges of a rapidly evolving landscape but have set new benchmarks for excellence in the industry. We warmly congratulate Innovature BPO on earning a well-deserved place among the world’s elite.”
Innovature BPO’s Award-Winning DifferentiatorsInnovature BPO stood out in IAOP’s rigorous evaluation process, which assesses companies across customer references, innovation programs, corporate social responsibility, and certifications. Notable key strengths include:
– Multilingual Expertise: A workforce fluent in seven languages (Vietnamese, English, Korean, Spanish, Mandarin, French, and Japanese), enabling seamless communication with clients across North America, Europe, and APAC regions.
– Rapid Scalability: Ability to onboard 20+ skilled professionals within one week to meet urgent client demands, supported by proprietary training frameworks.
– Precision Ai Powered Data Solutions: Demonstrated excellence in data entry and analytics, with typing speeds at 99.98% accuracy.
– Women-Led Innovation: As a female-founded company, Innovature BPO champions diversity in tech, with 58% of leadership roles held by women.
– Global Presence: Strategic operational hubs in Vietnam (headquarters), the United States (Texas and Indianapolis), and the Philippines enable 24/7 client support across time zones, combining regional expertise with worldwide coverage through a 200+ member team.
Driving Vietnam’s Outsourcing LeadershipFounded in 2015, Innovature BPO has been instrumental in elevating Vietnam’s outsourcing sector, combining cost efficiency with world-class quality. The company’s recognition follows its recent wins at The Bizz Awards 2024 and SME100 Vietnam, cementing its reputation as a growth catalyst for businesses seeking outsourcing partnerships.
About Innovature BPO
Innovature BPO provides end-to-end outsourcing services, including finance & accounting, business intelligence, customer experience management, and digital marketing. Headquartered in Ho Chi Minh City, Vietnam, the company empowers global enterprises to optimize operations through a blend of localized expertise and international standards. Learn more at www.innovatureinc.com/about-us/
About IAOP
IAOP is the global association dedicated to advancing outsourcing through collaboration, innovation, and professional development. The Global Outsourcing 100 is recognized as the definitive guide to the world’s top outsourcing providers. For more information, visit www.iaop.org
Media ContactCompany Name: Innovature BPOContact Person: Sun NguyenEmail: Send EmailCountry: VietnamWebsite: https://innovatureinc.com/
