Interact Software Adds AI-Powered Email Newsletter Product to Industry Leading Employee Experience Platform

March 17 19:28 2025
Platform unifies fragmented communications, eliminates costly separate tools, and ensures every employee receives personalized, relevant messages

Interact Software, the provider of the Employee Experience (EX) Platform that powers the world’s best workplaces, today announced the addition of Email Newsletter capability, the industry’s first email newsletter solution fully integrated with its modern employee communications platform. This breakthrough addresses the $9 trillion global employee disengagement crisis by ensuring critical information reaches every employee—from desk workers to frontline staff—through a cost-saving unified multichannel system designed specifically for internal communicators.

“Almost every company we speak to shares that they struggle with fragmented communication tools that aren’t integrated with their intranets or people data, which lead to huge time drains and inefficient operations because of duplicated work and weak reporting. With Interact’s existing people system integrations, targeting and reporting is a breeze,” said Tom Walters, VP of Product at Interact Software. “Enterprises need a way to confidently reach all employees, whether they are at desks on laptops or are busy, time-poor frontline team members. Our multichannel platform makes connecting the dots easy.”

With email newsletters seamlessly integrated into the Interact EX platform, silos that breed disconnection are eliminated. The solution ensures consistent communication across all workplace channels—email, digital signage, mobile devices, and even collaboration tools such as Microsoft Teams and Slack—reaching every employee, regardless of their location or device.

“The cost of employee disengagement and reduced productivity is staggering,” said Simon Dance, CEO of Interact. “This is a $9 trillion problem. And companies can’t solve it unless they have absolute confidence they are reaching, informing, and engaging every single employee. Tailored, well-timed communications are at the heart of a great company culture, and that is why we’ve invested in empowering every team to build just that, with the most robust and easy to use platform in the market.”

Companies can now deliver precisely targeted and relevant information that reaches employees where they actually engage—transforming generic mass communications into meaningful conversations that drive measurable impact. With AI-powered personalization and robust analytics, Interact’s Email Newsletter reveals exactly which messages resonate and why—allowing companies to continuously refine their approach for maximum impact.

“This isn’t just about efficiency; it’s about building a culture where every employee feels informed, valued, and engaged,” continued Dance. “We’re solving the $9 trillion disengagement problem, one employee at a time.”

“We look forward to using Interact’s Email Newsletter feature to better connect with Airstream associates. Because it utilizes the same employee data, we are feeding to the intranet from our HRIS, we won’t have to manually create and update distribution lists in a separate system,” said Brittany Fullenkamp, Internal Brand Manager for Airstream. “Personas will automatically be updated, allowing us to easily share targeted content with specific groups of associates, ensuring the messaging is relevant, accurate, and consistent for each audience. This will foster better associate engagement and save us time as well.”

The Email Newsletter capability is now available for all Interact customers. Companies can schedule an in-person demo of the full Interact platform March 12-13 at the Gartner Digital Workplace Summit, at Interact’s booth #309 or visit this page to see how unifying communication channels can transform employee engagement.

About Interact:

Interact powers the world’s best workplaces. Organizations like Levi’s, Domino’s, Teva Pharmaceuticals, and Subway trust Interact’s AI-driven, comprehensive employee experience platform to connect, engage, and inform their most important asset: their employees. To learn more, visit www.interactsoftware.com.

Media Contact
Company Name: Interact Software
Contact Person: Cindy Knezevich
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Country: United States
Website: https://www.interactsoftware.com/