Marketrix AI Introduces Agentic AI Platform to Revolutionize In-App Product Support.

March 03 13:43 2025

SAN FRANCISCO, CA – Marketrix AI is unveiling a powerful “Agentic AI” platform, building on its groundbreaking work in continuous simulation-based spatial understanding.

By eliminating the need for pre-built guided tours and costly screen-sharing sessions, Marketrix offers real-time, human-like guidance that adapts as products evolve, delivering a frictionless, hyper-personalized user experience.

“Traditional methods like screen-sharing or manual tours are frustrating for both users and product owners,” said Irosha de Silva, Co-Founder & CEO of Marketrix AI. “Our AI agent autonomously explores each product, creating a dynamic map of the interface. It then delivers real-time, on-screen guidance – just like a live expert – dramatically reducing support costs and improving user satisfaction.”

Irosha de Silva, a seasoned entrepreneur and innovator in AI-driven customer support, has led Marketrix’s vision to transform user onboarding and engagement. His expertise in streamlining inefficient product support processes in global SaaS teams has shaped Marketrix into a first-of-its-kind solution that redefines in-app assistance.

Backed by its pending patent, formally titled “Continuous Simulation-Based Spatial Understanding for Intelligent Digital User Interface Interaction,” Marketrix radically improves in-app support by continuously learning a product’s environment. This agentic learning ensures the system remains effective even as user interfaces evolve.

Marketrix delivers live, adaptive guidance, eliminating manual tours and helping users discover features effortlessly. By constantly updating its AI models, the platform future-proofs learning, enabling faster onboarding, improved retention, and consistent scalability for a broad user base.

About Marketrix:

Headquartered in San Francisco, Marketrix is committed to revolutionizing in-app support for software products and websites. Its agentic AI approach reduces user friction, slashes support costs, and provides real-time, context-aware guidance that feels distinctly human. Through cutting-edge simulation and dynamic adaptation, Marketrix is shaping the future of AI-driven user empowerment.

For more information, visit www.marketrix.ai or contact [email protected]

Media Contact
Company Name: Marketrix Inc
Contact Person: Irosha de Silva
Email: Send Email
Country: United States
Website: www.marketrix.ai